In rare cases, returned products cannot be repaired or cannot be repaired at an economically reasonable cost. In these cases we will contact you to find an optimal solution together.
Examination lump sums
Within the warranty period - and beyond if a serial defect is suspected - we carry out inspections free of charge. Outside of these cases, we unfortunately have to charge a flat rate for the inspection of some products. This already includes all expenses necessary for diagnosis and repair. These include working time, preparatory and finishing work, provision of tools and auxiliary materials as well as the environmentally friendly disposal of dismantled parts. The examination lump sums do not apply if a chargeable repair or overhaul is commissioned. In these cases, you will receive a cost estimate.
Price list examination lump sums